Some Words from Our Satisfied Customers
"The staff at MSMS is always knowledgeable and quick to respond to our needs and inquiries. We have been so impressed with the high standard of customer service they provide that we recently decided to have them handle our AFLAC insurance needs as well. Thank you for being there for Traverse City Eye!" --Mary Lakin, Administrative Assistant, Traverse City Eye (Letter)
"We are very pleased with the business relationship we share with the Michigan State Medical Society (MSMS). We have found their service to be dependable, friendly and open over the years. Their attention to detail and willingness to listen to our needs is extremely important to our customers." --Danielle Jones, Human Resources Director, The Hurley Clinic, Flint (Letter)
"I have been able to count on MSMS/PIA on a daily basis to assist me. They created an individualized database specific to CAVA. This database allows us to manage information for our multiple locations, reconcile our monthly billing statements and run various reports.... I confidently recommend MSMS/PIA to any large organization for competent administration and personalized attention." --Kathy Benvenuti, Executive Administrative Assistant/Human Resources, Cardiology and Vascular Associates, PC, Rochester Hills (Letter)
"We ran into trouble with our personal insurance and getting our deductibles transferred to our new policy. I had... figured that the agent would be able to help us with that, but our agent at the time left it all up to me to figure out and deal with. That’s when we came back to MSMS. I’m not leaving MSMS again!" --Jill Fenton-Jones, Practice Manager, Jones Center for Pain Management, Traverse City (Letter)
"What makes insurance through MSMS so worthwhile for the same or lower price than other alternatives are the account representatives who are extremely willing to help you with any insurance related problem. I have been lucky enough to have had Michael Vincent and Julee O’Neill, both of whom have been outstanding. Most importantly, when it is time to renew, one of the representatives will review the alternatives with you either by email, phone or in person." --Allen N. Tesser, MD, Farmington Hills (Letter)
"Ms. O'Neill worked with me when I chose my new health plan. She not only understood the different available plans, but also went out of her way to be helpful. Ms. O'Neill and her colleagues make me glad my health insurance is through PIA, and it feels good to support the Michigan State Medical Society at the same time." -- Charles E. Smart, MD, Smart Biomedical Communications, Troy (Letter)
